Home League Match Tickets

Tickets will be available around a month in advance of the game to season ticket holders/shareholders and members. General sale will usually be about twelve days prior to a match except for high-profile matches when details will be advertised. Match tickets can be purchased in person, by phone or on the club's online ticketing system. Tickets are only available by telephone up until three hours before kick-off.

Home Cup Ties

All season ticket holders will have their seats reserved for cup games - the club will announce a deadline date for season ticket holders to claim their seats. After the deadline date, seats will go on sale to members before being released for general sale.

Matchday Ticket Prices

Category A

Matches: Arsenal, Aston Villa, Chelsea, Liverpool, Manchester City, Manchester United, Newcastle United, Stoke City and Tottenham Hotspur.

Prices: Adults 39, seniors (60 and over) 29; under-21s/students 25; juniors and disabled fans 15

Category B

Matches: Bournemouth, Crystal Palace, Everton, Leicester City, Norwich City, Southampton, Sunderland, Swansea City, Watford and West Ham United.

Prices: Prices:
Adults  27 (West Stand Wings/East Stand), 25 (Birmingham Road and Smethwick End); seniors (60 and over) 21 (West Stand Wings/East Stand) 20 (Birmingham Road and Smethwick End); under-21s/students 16 (West Stand Wings/East Stand) 15 (Birmingham Road and Smethwick End); juniors and disabled 10.

Concessions are not available in the West Stand central areas.

Click here to view a pop up ground plan of The Hawthorns

Purchasing Tickets

Tickets can be purchased in person at the East Stand ticket office, via telephone or by using the online ticket ordering facility.

The club have two self-service ticket collection kiosks in the East Stand ticket office. Supporters that have pre-paid for home game tickets either over the phone or on the internet can collect them from the kiosks by keying in the unique reference number as printed on their confirmation email if booking online or as quoted over the telephone from the operator into the kiosk and their ticket(s) will be printed instantly.

The ticket collection window in the East Stand ticket office is now used for the collection of away tickets only.

Cash only ticket kiosks are now in operation around The Hawthorns on matchdays from 90 minutes before kick-off. Two kiosks are situated on the Woodman car park (selling Birmingham Road End seats), another kiosk is situated at the Smethwick End/West Stand Stand corner (selling West Stand seats) and another outside the East Stand ticket office (selling East Stand seats). There are a further four cash-only ticket points in the Smethwick End's 'B' Block (selling Smethwick End seats).

The club now also offer a 'Tickets by Text' service which enables supporters to purchase tickets for home games. Once registered for the service the club will send a text prior to each game asking if you wish to purchase tickets for the fixture. Simply reply by text your seat requirements, if any. There is no commitment to purchase tickets. Text your name and membership number to 07800 000 199 and the club will call you back for more details. You will not be charged for any texts received from the club but as with telephone bookings there will be a 1 fee per transaction.

Loyalty Points System

Season ticket holders and members can once again earn loyalty points on tickets purchased after the club decided to re-introduce the loyalty points scheme. The more points gained may help with ticket allocation for games when demand is likely to be high.

Supporters will begin this season with their purchases for the 2014-15 campaign adding to their total. However, these will be dropped at the end of next season when the points accrued during the 2015-16 will replace them.

Points are earned as follows:

Season Ticket Purchase 2015-16: 1000 / Season Ticket Purchase from a renewal of 2014-15: 500 (1500 points awarded in total if 15/16 season ticket is renewed from 14/15)
Away Season Ticket Purchase 2015-16: 1000 / Away Season Ticket Renewal of 2014-15: 500 (1500 points awarded in total if 15/16 season ticket is renewed from 14/15)

Membership Purchase 2015-16: 300
Membership Renewal of 2014-15: 150

Away League Match Purchases 2015-16: 5
Away League Match Purchases 2014-15: 5
Home League Match Purchases 2015-16: 5
Home League Match Purchases 2014-15: 5

Away Cup Match Purchases 2015-16: 10
Away Cup Match Purchases 2014-15: 10
Home Cup Match Purchases 2015-16: 10
Home Cup Match Purchases 2014-15: 10

Points will only be awarded if supporters purchase their tickets for home or away games from The Hawthorns' East Stand box office or via Albion's online and phone ticketing systems. To earn loyalty points tickets must be purchased before the day of the game.


Members will have the right to buy individual match tickets before tickets are put onto general sale.

Members will receive a card to show their membership status and membership number. A payment of 5 is required to cover your seasonal subscription.

To join the membership scheme or for more details call 0121 227 2227 or use the club's online ticket website.

Away Ticket Information

Sale dates for away matches will be advertised in matchday programmes and on the official website. They will be sold in the following order of priority.

  • Away season ticket holders
  • Home season ticket holders
  • Members
  • General sale

Sales to season ticket holders/members may be determined by the number of loyalty points gained throughout the season based on ticket purchases. All tickets are subject to availability and cannot be guaranteed.

Under-21 League Match Ticket Information

For the 2015/16 season, home games will be split between The Hawthorns, WBA FC Training Ground and The Lamb, Tamworth. Supporters are not able to watch games that take place at the training ground.

All home games are free to season ticket holders and members otherwise admission costs 5 adults and 2.50 concessions. For games at The Hawthorns only the West Stand is opened.

Ticket Office Opening Times

Monday, Tuesday, Thursday and Friday: 9am - 5pm.
Wednesday: 10am - 5pm.
Saturday: 9am - noon (non-matchdays and away game days) & 9am - half-time and 4:45pm - 5:15pm (matchdays).

For tickets call 0121 227 2227 or fax 0871 271 9781

For ticket enquiries e-mail tickets@wbafc.co.uk

For the very latest ticket information check here.


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